Payment, Cancellation and Refund Policy

Please review the service description, inclusions, price, delivery timeframe and applicable terms before making payment.

Payments made to DONE Partners for services, digital tools, subscriptions, memberships and career services are generally non-refundable once payment has been confirmed, except where a refund or other remedy is required by applicable law or expressly approved under the applicable service terms.

Please ensure that you select the correct service and provide accurate information before completing your purchase. Unused access, a change of mind, or failure to use a service during its validity period does not automatically qualify for a refund.

If you are charged more than once, pay for a service but do not receive the promised access, or experience a material service failure, contact DONE Partners for investigation and resolution. Depending on the circumstances and applicable law, the appropriate remedy may include restoring access, correcting the issue, extending access, providing the service, or issuing a refund.

This policy does not exclude any consumer rights or remedies that cannot legally be waived. Submitting a payment does not waive those rights.